Privacy Policy

The website is operated by:

• Legal Entity / Business Name: WHOOOP
• Registered Address: Pariganit Colony, Maltekdi, Amravati 444606
• Email: whooopyourbrand@gmail.com
• Website: www.whooop.in

For privacy-related questions, requests or complaints, you may contact us using the details provided above.

Information you provide directly — when you contact us, submit an enquiry or request information about our services, we may collect:

• Full name
• Email address
• Phone number
• WhatsApp contact details
• Company or organisation name
• Details about your project or requirements
• Service(s) you are interested in
• Budget or project information that you voluntarily provide
• Any other information you choose to include in your enquiry or communication

You are not required to provide information that is not necessary for your enquiry. However, if you do not provide information necessary to respond to your request, we may not be able to contact you or provide the requested service.

Information collected automatically — our website may also collect limited technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location derived from technical information
• Date and time of website visits
• Referring website or source

This information may be used for website security, performance, analytics and improving the user experience.

We may use the information we collect to:

• Respond to your enquiries and messages
• Contact you regarding a project or service request
• Understand your business or creative requirements
• Prepare proposals, quotations or project discussions
• Schedule meetings or calls
• Communicate with you through email, telephone or WhatsApp
• Provide and manage our services
• Improve our website, services and customer experience
• Maintain records of business communications
• Prevent fraud, misuse or unauthorised activity
• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

If you choose to contact WHOOOP through WhatsApp, your communication will also be subject to WhatsApp's own terms and privacy practices.

Information you voluntarily provide through WhatsApp, including your name, phone number, messages, project requirements, images, documents or other content, may be accessed by authorised members of WHOOOP for the purpose of responding to your enquiry or managing your business relationship.

We recommend that you do not send highly sensitive or confidential personal information through WhatsApp unless it is necessary for your enquiry.

Depending on the circumstances and applicable law, we may process your personal information on the basis of:

• Your consent
• Your request for us to take steps before entering into a business relationship or contract
• Performance of a contract or provision of requested services
• Our legitimate business interests, where permitted by applicable law
• Compliance with legal or regulatory obligations

Where processing is based on consent, you may withdraw your consent, subject to applicable legal requirements and limitations.

Under India's Digital Personal Data Protection framework, notices concerning personal data should clearly explain the data being collected and the purpose for which it is processed.

We do not sell or rent your personal information. We may share information with trusted third parties where reasonably necessary to operate our business, communicate with you or provide our services.

• Website hosting and technical service providers
• Email and communication service providers
• WhatsApp or other communication platforms
• Cloud storage and productivity platforms
• Website analytics or security providers, where used
• Professional advisers, where necessary
• Government authorities or law-enforcement agencies where required by law
• Service providers working on our behalf under appropriate confidentiality and security obligations

We aim to ensure that third-party service providers only receive information reasonably necessary for the relevant purpose.

Because WHOOOP may work with clients and service providers internationally, personal information may, depending on the services we use, be processed or stored outside India.

Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection laws and appropriate contractual, technical or organisational safeguards.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to enquiries
• Managing client relationships
• Providing services
• Maintaining business and financial records
• Resolving disputes
• Preventing fraud or misuse
• Complying with legal or regulatory obligations

When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal or contractual requirements.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, unauthorised disclosure, alteration and destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance the user experience. Depending on the technologies implemented, cookies may be used for:

• Essential website functionality
• Website performance
• Analytics
• Understanding visitor behaviour
• Security
• Marketing or advertising purposes, where applicable

Where required by applicable law, we will provide appropriate cookie controls and obtain consent before using non-essential cookies or similar technologies.

You may also control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites, social media platforms or other external services. These operate independently from WHOOOP and may have their own privacy policies and terms.

WHOOOP is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where legally permitted
• Request restriction of certain processing
• Object to certain processing, including direct marketing where applicable
• Withdraw consent where processing is based on consent
• Request portability of your personal information where applicable
• Raise a privacy complaint with us or an appropriate regulatory authority

GDPR-covered individuals may have additional rights under applicable European data protection law, including rights of access, rectification, erasure, restriction, portability and objection. The availability of particular rights depends on applicable law and the circumstances of the processing.

To request access, correction, deletion, withdrawal of consent or other privacy-related assistance, contact us at whooopyourbrand@gmail.com.

Please include sufficient information to help us identify your request and verify your identity where reasonably necessary. We will consider and respond to legitimate requests within the timeframe required by applicable law. For GDPR-covered requests, organisations generally need to respond without undue delay and, in principle, within one month.

Our website and services are primarily intended for businesses, professionals and general audiences. We do not knowingly seek to collect personal information from children where doing so is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

WHOOOP may receive business, creative or project-related information from prospective or existing clients. We will use such information only for legitimate business purposes connected with the relevant enquiry, project or relationship, subject to any separate confidentiality or non-disclosure agreement that may apply.

If you need specific information to be treated as confidential, please notify us before sharing it and, where appropriate, request a separate confidentiality agreement.

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, applicable laws or data-processing practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage visitors to review this page periodically.